Frequently Asked Questions

Yes! HowJamaica provides dependable door-to-door local delivery across all communities in Saint Thomas, Jamaica, including Morant Bay, Yallahs, Bath, Seaforth, Port Morant, and Golden Grove.

Local delivery to St. Thomas is a flat rate of $1,500 JMD. Furthermore, all orders over $45,000 JMD qualify for 100% FREE delivery across the parish. Orders are packaged carefully and delivered within 1 to 2 business days.

Yes! We deliver daily across all neighborhoods in Kingston and St. Andrew, including New Kingston, Half Way Tree, Downtown, Liguanea, Constant Spring, Havendale, Red Hills, Papine, Meadowbrook, and Mona.

Standard delivery is $1,500 JMD, or completely FREE on orders over $45,000 JMD. Delivery is executed within 24 hours of dispatch.

Yes! We provide prompt local deliveries across Clarendon (May Pen, Hayes, Lionel Town, Chapelton, Frankfield) and St. Catherine (Portmore, Spanish Town, Old Harbour, Linstead) for a flat $1,500 JMD (or FREE over $45,000 JMD).

Yes, we deliver islandwide to all 14 parishes in Jamaica!

• Local Parishes ($1,500 JMD or FREE over $45,000 JMD): Clarendon, Kingston, St. Andrew, St. Catherine, Manchester (Mandeville), St. Thomas.
• Islandwide Courier Parishes ($3,000 JMD or FREE over $45,000 JMD): St. James (Montego Bay), St. Ann (Ocho Rios), Portland (Port Antonio), St. Mary, St. Elizabeth (Santa Cruz, Black River), Westmoreland (Negril, Savanna-la-Mar), Hanover (Lucea), and Trelawny (Falmouth).

Store pickup is 100% FREE ($0.00 JMD)!

We never charge handling, packing, or collection fees for store pickups. You only pay for the exact items in your shopping cart.

We have two convenient dedicated pickup locations:

• May Pen, Clarendon Depot: Good Deal Supermarket, 25 Sevens Road, May Pen, Clarendon. (Mon–Sat, 8:30 AM – 6:00 PM).
• Kingston Central Branch: Kingston Distribution Depot (arranged directly upon order confirmation).

For customers in Saint Thomas, you have two options:

1. Door-to-Door Delivery: Select St. Thomas (Local Delivery) at checkout for $1,500 JMD (or FREE over $45,000 JMD) and we deliver straight to your home or business.
2. Free Pickup: If you are traveling through Kingston or Clarendon, you can select our free pickup hubs ($0 JMD) at checkout.

Shipping to Florida (Miami, Fort Lauderdale, Orlando, Tampa, West Palm Beach):

• Estimated Transit Time: 2 to 4 business days via direct express air cargo from Jamaica.
• Estimated Cost: Base rate is approx. $15.00 USD per pound (automatically converted to JMD at checkout).
• Tracking: Full door-to-door tracking provided via email and WhatsApp.

Shipping to New York (and Tri-State area NJ & CT):

• Estimated Transit Time: 3 to 5 business days.
• Estimated Cost: Starts at $15.00 USD per pound.
• We regularly ship Jamaican jerk seasonings, blue mountain coffee, spices, snacks, and treats to the Jamaican diaspora across New York.

Transit Time & Cost Estimates:

• United States (Georgia, Texas, California, Illinois, Pennsylvania, Maryland): 3 to 5 business days (~$15 USD/lb).
• United Kingdom (London, Birmingham, Manchester, Leeds): 3 to 6 business days (~$18 USD/lb).
• Canada (Toronto, Brampton, Mississauga, Montreal): 3 to 5 business days (~$16 USD/lb).

Yes, absolutely! This is our most popular service for the Jamaican Diaspora.

You can browse the store, add fresh bulk meats, rice, flour, cooking oil, canned goods, and snacks to your bag, enter your family member's address and phone number in Jamaica, and pay online in USD using PayPal, CashApp, or Card. We will deliver directly to their doorstep in Jamaica!

We accept a wide range of convenient payment methods:

• Jamaican Bank Transfer / Online Banking: NCB, Scotiabank, JN Bank, and CIBC FirstCaribbean.
• CashApp: Send to $HowJamaicaStore for instant processing.
• Credit & Debit Cards: Visa, MasterCard, American Express, and Discover processed securely via PayPal.
• PayPal: Pay directly using your PayPal balance or linked bank account.

Yes! You can toggle between JMD ($) and USD ($) using the currency switcher at the top right of the navigation header. Bank transfers are charged in JMD, while card and PayPal transactions are converted securely at the standard exchange rate.

All meat products are sourced fresh daily from verified licensed Jamaican butcheries and packaging facilities. During local delivery, meats are kept strictly in insulated temperature-controlled cold boxes with ice packs to guarantee maximum freshness upon arrival.